Frequently Asked Questions

Here is a list of our most common questions. Can’t find what you’re looking for? Contact us!

Absolutely! In this day and age fraud is a real concern and we want you to know that your personal information is protected. We do not sell or use your information. Your information is your information, and our website is locked safe with Secure Sockets Layer (SSL) protection.

We can assure you that we do not work with backyard breeders or hoarders. Our breeders are either professional licensed and hobby breeders who offer the absolute best quality and healthiest puppies around. The reason we offer such a great guarantee and warranties with on our puppies is that our breeders are the absolute best!

Generally speaking, any puppy is ok with your family. Of course with smaller children, one has to take special attention in teaching your children to handle a puppy with care. Small breeds that are only a few months old are fragile and should be treated gently, not overly played with, and allowed to rest often for the first 20 weeks of life.

Your puppy is being fed two types of food, wet food, and dry food. Depending on your puppy’s preference for a variety of puppy food brands are offered. The brand of puppy food your puppy is eating will be on your paperwork. Your puppy will also come with a starter kit of food that will last you for about a week or so.

Feed feed feed! Make sure to feed your puppy following the precise instructions that are in your welcome packet. The trip is a stressful one for your puppy so make sure to feed and allow your puppy to rest for the rest of the day in his kennel. We understand that it is exciting to receive your new puppy, but it is vital for the puppy to eat and rest in the kennel partially covered by a warm towel or blanket. 

Although we do our very best to take a video clip of every puppy sometimes, we don’t have the time or the resources. However; for a nominal fee of 25 dollars we can arrange a private live video cam puppy and me presentation. Please call us for more details.

Yes, we sure can read our Guide to Potty Training a Goldendoodle Puppy. Although our puppy ambassadors are not professional dog trainers, we can try to help you as best as we know. The better solution is for you to take advantage of the Sit and Stay Petkey training program we offer at checkout. Sit and Stay offers in-depth training resources including potty training, behavior training, and much more. This affordable training package also includes registration, microchip & amber alert activation, and even over the phone support with a professional trainer. 

Your puppy is up to date on vaccines, and we ask that you do not give any more vaccines of puppy until a minimum of at least 14 days from the last vaccine given. The vaccine record will show all the shots and deworming treatments your puppy has had. Please have a copy of that medical record ready to present to your veterinarian on your first required vet visit.

Please look inside the envelope attached to your puppy’s kennel for all feeding instructions. It is imperative that you feed right away. If your puppy does not want to eat, you must treat them as a baby and force feed with the included syringes and wet puppy food. Remember your puppy is a baby and left to itself sometimes will not eat. You must provide round the clock feeding every 2-3 hours (even at night) for the next two weeks. Don’t worry it’s not forever just while your puppy outgrows that 2-4 week infantile stage. You got this!

A designer cross puppy is an intentionally bred puppy of two distinct breeds. For example one of our top selling puppies is a Morkie. The Morkie is a designer cross that is a purebred Yorkshire Terrier “Yorkie” with a purebred Maltese. This combination of puppy makes for a cute, button nose, beady-eyed, doll face, fluffy puppy that no one can resist. Also, both of these breeds are hypoallergenic making the Morkie a beautiful well-tempered puppy that everyone loves. Other designer puppies can be found on our puppies for sale page. If you have any questions about any particular breed, we’re here to help – give us a call.

At this time we are not accepting holds on our puppies, but may in the future.